Lesson Overview

This detailed ESL Business lesson plan covers the topic of phone calls. Students will explore the subject through various brilliant exercises, focussing on vocabulary and dialogues. 

In the lesson, they will learn relevant expressions and phrases before using the new vocabulary in multiple activities. They will be encouraged to naturally produce the language in an interactive role play activity. 

Your B1 to B2 students are going to love this ESL Business lesson plan on phone calls. We particularly love the dialogues and role plays because the real life scenarios encourage students to use their newly acquired language. Activities:

1. Fact or fiction. 
2. Phrasal verbs. 
3. Phone calls: Formal or informal? 
4. Phone calls: Fill in the blanks. 
5. How to end a phone call. 
6. Role plays. 

Homework

In the homework section of this ESL Business lesson plan on phone calls, students are presented with an article and an interactive writing task. The purpose of this excellent homework section is to allow students to continue studying in their free time. Activities:

1. Phone call vocabulary. 
2. Article: Four tip;s for making phone calls. 
3. Article: Synonyms task.
4. Article: Writing task.