ESL Pals Cookie Policy

Cookies are small text files stored on your computer, phone or other device when you visit a website.

They allow a website to recognise your device and remember certain information about your visit, such as whether you are logged in or which preferences you have selected.

We may also use technologies similar to cookies, such as pixels, tags and web storage. UK rules apply to these technologies in much the same way as they apply to cookies.

We use cookies and similar technologies for a number of purposes, including:

• Essential functionality: To keep the Website working properly and provide services you request, such as account login and secure access to members-only content.
• Preferences: To remember choices you make and improve your experience.
• Analytics: To understand how visitors use our Website, such as which pages are visited and how people interact with our content.
• Security: To help protect accounts, prevent fraud and detect unusual or unauthorised activity.

Some cookies are strictly necessary for the Website to operate. Other cookies, such as analytics cookies, are not essential and require your consent before they are used where required by law.

Strictly necessary cookies

These cookies are required for the Website to function and cannot be switched off through our cookie consent tool.

They may be used to:

• Keep you logged in
• Maintain secure access to your account
• Remember essential Website settings
• Support subscription and account functionality
• Remember your cookie preferences

These cookies are generally exempt from the consent requirement where they are strictly necessary to provide a service you have requested.

Analytics cookies

We may use analytics services such as Google Analytics to understand how visitors use the Website and help us improve its content, functionality and performance.

Analytics cookies are not strictly necessary for the Website to operate. Where required, we will ask for your consent before setting these cookies.

Some services used on the Website may place cookies or use similar technologies.

These may include:

Google Analytics

Used to help us understand Website traffic and how visitors use our Website.

Stripe

Our payment provider may use cookies or similar technologies where necessary to provide secure payment and related functionality.

We may introduce or change third-party services from time to time. Where this happens, this Cookie Policy may be updated accordingly.

You can find more information about how these providers use information in their own privacy policies.

PayPal

PayPal is one of our payment providers. PayPal may use cookies or similar technologies where necessary to provide secure payment functionality, prevent fraud and support payment-related services.

Third-party providers may process information outside the United Kingdom. Where this occurs, appropriate safeguards will be used where required by applicable data protection law.

We may introduce, remove or change third-party services from time to time. Where this happens, we will update this Cookie Policy where appropriate.

When you first visit our Website, you may be asked to choose whether to accept non-essential cookies.

You can choose to:

• Accept non-essential cookies
• Reject non-essential cookies
• Manage your cookie preferences

You can change your preferences later where our cookie settings tool allows this.

We will not treat simply continuing to browse the Website as consent to non-essential cookies. Consent must involve a clear, positive action.

You can also control or delete cookies through your browser settings.

Most browsers allow you to block or delete cookies. However, blocking strictly necessary cookies may affect the functionality of the Website, including account login and members-only features.

For more information, you can visit your browser manufacturer's help pages or use a resource such as aboutcookies.org.

We may update this Cookie Policy from time to time to reflect changes to the cookies and technologies we use, changes to our services or changes in legal requirements.

When we make changes, we will update the Last updated date at the top of this page.

If you have any questions about our use of cookies or similar technologies, please contact us. Email: [email protected]